Big-Picture Thinking. Practical Solutions.

Organizations don't need more ideas. They need clarity, alignment, and a plan that works in the real world.

I partner with leaders to solve challenges, improve experiences, strengthen teams, and turn strategy into meaningful progress.

Every organization faces moments when things feel harder than they should.

Sometimes the challenge is obvious. Sometimes the symptoms show up in unexpected places. Teams aren't aligned. Customers seem frustrated. Processes aren't scaling. Growth has exposed new challenges. Or maybe there's simply a sense that something isn't working, but it's difficult to pinpoint why.

That's where an outside perspective can help.

I work alongside leaders to understand what's happening, identify opportunities, and create practical solutions that fit their people, culture, and goals. My approach combines big-picture thinking with real-world implementation, helping organizations connect strategy with action and move forward with confidence.

How I Help

Experience Strategy

Create better experiences for customers, clients, members, and employees by reducing friction, improving engagement, and identifying opportunities for growth.

Growth & Change Leadership

Navigate growth, transformation, and organizational change with a balance of strategic planning and practical execution.

Leadership & Organizational Effectiveness

Strengthen communication, alignment, collaboration, and decision-making across teams to support healthier, more effective organizations.

Digital & Process Improvement

Align systems, processes, and digital experiences to better support your organization and the people you serve.

Experience you can trust

For more than 20 years, I've helped organizations improve experiences, solve complex challenges, and navigate change.

My background includes leadership and consulting work across customer experience, digital strategy, organizational effectiveness, and business transformation. I've worked with global brands, local nonprofits, growing businesses, and mission-driven organizations, bringing the same thoughtful, practical approach to each engagement.

Organizations I've worked with include Verizon, Ford, Bayer, Clearblue, and a variety of nonprofits, churches, and small businesses.

Whether serving as a consultant, advisor, or fractional leader, my goal is the same: helping organizations connect strategy with action and make meaningful progress.

Ways we can work together

Every organization has different needs. Some are looking for a fresh perspective on a specific challenge. Others need ongoing support to guide initiatives, teams, or organizational growth.

Consulting & Advisory

Strategic guidance, assessments, and recommendations to help leaders navigate challenges, identify opportunities, and make informed decisions.

Fractional Leadership

Part-time leadership support for organizations that need senior-level expertise without adding a full-time executive. Ideal for growing organizations, special initiatives, or periods of transition.

Project-Based Engagements

Focused support for initiatives involving customer experience, digital strategy, organizational effectiveness, process improvement, or change management.

  • Angela possesses a rare set of talents that you do not come across with every strategic leader. She left a lasting impact at every level. From the outset, she became a trusted voice in our top client relationships, effortlessly delivering data storytelling. Taking initiative, she led strategic training sessions internally, fostering team growth. Continuously, Angela played a pivotal role in transforming culture, refining processes, and consistently delivering exceptional results.

    Chris Hoffer, Director Strategic Planning at Organic

  • Angela is the thoughtful leader and insightful contributor you need on your team. Her superpower is an empathetic and direct approach to deciphering just what the problem is and how to solve it. On our team, supporting a multi-million dollar digital strategy and execution scope for a global brand, Angela brought refreshing research, creative ideas, and a customer-first perspective to all that we did. I'll be lucky to work with her again soon.

    Alaine Nuttle, Director Marketing Science at Organic

  • If you want an understated leader that can engage a whole group of diverse positions and personalities, Angela is that leader. She has a seemingly gentle way about her but is iron clad in her objective to drive a project with a team mentality. Her strength is her emotional intelligence to know when to take charge and lead strong and when to let the team work through and accomplish on their own. She is creative, hard-working and very very smart all without an ego. She is a very strong team player and results-driven keeping human capital and impact in her view. Stellar addition to any team.

    Tina Chadwick, SVP Strategy/Creative/Digital at Miller Zell

  • Working with Angela is an absolute dream and I can easily say she was my favorite client on the Verizon Wireless Digital Operations team. Not only is she an empowering leader, but her vast e-commerce knowledge and methodical approach to solving problems makes her an incredible asset to any team. I would recommend Angela as a 'no-brainer choice' for leading your digital marketing teams and strategies!

    Christine Proctor, Account Manger at Moxie Interactive

Let's connect to discuss how I can help your organization move forward with clarity and confidence.